Which of the following is NOT a part of the grievance system?

The grievance system is a structured process designed to handle complaints and address issues within an organization effectively. It typically includes components such as complaints and grievances, which are the initial expressions of dissatisfaction; an ombuds, who can provide neutral assistance and mediate disputes; and appeals, which allow individuals to contest decisions made during the grievance process.

Counseling sessions, while they may provide support to individuals experiencing difficulties, are not inherently a formal part of the grievance system. Instead, counseling focuses more on personal development and emotional support rather than the resolution of formal grievances. It addresses personal issues rather than the procedural aspects of managing complaints or disputes, making it distinct from the core functions of a grievance system. Thus, the correct option identifies an element that lies outside the primary mechanisms of addressing grievances.