What term is increasingly disliked within the consumer/survivor movement?

The term "consumer" is increasingly disliked within the consumer/survivor movement because it implies a commodification of people's experiences with mental health issues. Individuals within this movement often advocate for language that reflects their lived experiences and identities rather than portraying them as merely purchasers of services. The term "consumer" risks reducing individuals to their role in the mental health system, which can undermine their agency, dignity, and the complexity of their experiences.

In contrast, terms like "survivor" and "ex-patient" are more aligned with the experiences of individuals who have faced challenges in mental health contexts, emphasizing resilience and recovery. "Advocate" is another term that promotes agency and empowerment, indicating active participation in promoting rights and access to mental health care. Thus, the preference for language that honors personal narratives and emphasizes empowerment leads to a growing disfavor for the term "consumer."